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HCL Technologies’ roots in India go back to the year 1993 when it’s wholly owned subsidiary HCL Comnet (The Infrastructure Services Division of HCL Technologies today) was instituted to focus on the domestic communication and connectivity services market. One of the early entrants in India market its first assignment was to partner with a leading Financial Institution to establish the world’s first floorless stock exchange. Over the years, HCL diversified its portfolio to provide end-to-end enterprise IT infrastructure solutions and went on to pioneer the Offshore Remote Infrastructure Management Industry in 2002-03. In year 2007, the company took over a larger role within the HCL Technologies group to front-end HCL Technologies’ complete portfolio in the India market. Today this team, known as HCL Technologies India, is delivering end to end IT solutions across Applications and Infrastructure using its “Business Aligned IT” Services to Indian IT organizations across Industry sectors like:
Banking & Financial Services
Life sciences & Healthcare
Energy & Utilities
Government & Defense
Media, Publishing & Entertainment
HCL is known to collaborate with forward – looking customers through the following 3 engagement models:
Systems Integration- Focus on Complex implementation involving multiple technologies with turnkey programme management and partnerships across IT and Non IT like IBMS, DC Build components
Managed Services- ITIL driven Proactive Full or Discrete IT Managed Services delivered in various models like RIM, complete onsite or hybrid. A strong pedigree of Network & Managed security services in India we have today leadership positioning in RIM with right Global partnerships available like Cisco Managed Service Partner, HP, BMC, IBM and large skill pool of ITIL certifications.
Strategic Sourcing- Focus on transformation benefits to the customer in a collaborative model to resolve common business problems using the right mix of people, technology and process.
Core Service Offerings
Infrastructure management Services (IMS)
Datacenter Operations& transformation
Network & Security Services
Cross Functional Services
Integrated Operations Management Services
Communications & Connectivity Services
Enterprise Application Services
Services across globally renowned, packaged applications like SAP, Oracle, TIBCO, Microsoft etc. We are committed to the Indian Market and will continue to invest more to further enrich our end-to end IT offerings for this market. Our flexible engagement models, rich heritage of technology solutions and over 30 years of leadership across service areas give us a strategic advantage to meet the nation's IT needs.
Enterprise Transformation Services
“Advise to Execute” approach, first to identify the key challenges faced by organizations and areas of optimization and then to execute the remedies to streamline the operations across Business Process, Application, Information and Infrastructure landscape.
World-class application development, maintenance, and consulting outsourcing-services to help increase customer's productivity and minimize their total cost of ownership.
HCL's Engineering and R&D Services
HCL's Engineering and R&D practice partners with global enterprises & technology firms to develop world–class products & solutions and also helps them in strategically reducing their go to market time. We help customers in creating the solution delivery ecosystem to build market leadership. With a 13000+ strong team, we are developing engineering products, solutions and platforms across industries including Aerospace and Defense, Automotive, Consumer Electronics, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor, Servers & Storage and Software Products.
Telecom Expense management - Gain Share model to reduce Telecom expenses – Voice (Enterprise, BB, PSTN), Data (Internet, Enterprise, Backup), Video and positively impact client’s operational expenses.
Strategic Cost & performance management - Provide 100% Cost Transparency; Reduce operations Cost substantially; and move from Fixed Cost to Variable Cost Model across IT, Print and Telecom expenses providing 24*7 Proactive Management Services to improve performance, better visibility and control.
Managed Print Services
100% Cost transparency and reduction in Print Cost using unique MPS model powered by Xerox.
Our services are backed by an extensive direct support infrastructure spread across 550 locations nationwide, which offer 24 x 7 support offering for critical sites.
HCL’s Employee First philosophy has also helped in Customer Engagement. HCL has been consistently rated as No. 1 in Customer Satisfaction by DQ – IDC survey. This philosophy has empowered employees and has drastically reduced the attrition rates. In 2009, HCL has been rated by Hewitt Associates as the No. 1 Employer in India.
HCL is known to be the harbinger of technology in the country. Our partnerships with technology leaders like Cisco, Oracle, SAP, Cisco, EMC, Microsoft, Dell, Sun, HP, IBM, CA go back to the time when India was being recognised as a growing and strategic market. Along with global capability, HCL has leveraged such relationships to create value for Indian customers and provide them services which not only helps them reduce IT costs but also enables them to stay ahead of competition.
We are committed to the Indian Market and will continue to invest more to further enrich our end-to end multi- service offerings for this market.
Vision & Mission
"To be the technology partner of choice for forward looking customers by collaboratively transforming technology into business advantage."
"We will be the employer of choice and the partner of choice by focusing on our stated values of Employees First, Trust, Transparency, Flexibility and Value Centricity."
About HCL Technologies
Of more than 3,000 technology companies in the Bloomberg database, there are only seven with revenue of more than $2.5 billion, a market capitalization of more than $5 billion, and a compounded annual growth rate greater than 25 per cent during the past five years.
HCL Technologies is one of those seven companies.
What has been the source of HCL’s success during this period of economic turmoil? A combination of technical expertise and an innovative management philosophy that unleashed the innovative thinking of empowered employees.
As a $4.2 billion global company, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging our extensive global offshore infrastructure and network of offices in 26 countries, we provide holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare.
A micro-vertical strategy, built on strong domain expertise, ensures that no matter how complex a company’s business problem is, we can offer a solution that is sustainable and innovation-driven.
That innovation is fueled by Employees First, a unique management approach that unshackles the creative energies of our 84,319 plus employees, and puts this collective force to work in the service of customers’ business problems.
By engaging HCL employees in a way that allows them to deliver business value – whether it involves enterprise application services, IT infrastructure management, custom application services, engineering and R&D services, business services or enterprise transformation services - we turn technology into a distinct competitive advantage for our customers.
We call it the Employees First effect!
The success of our and our customers’ businesses, however, is part of a bigger picture. Sustainability has been and will remain a cornerstone of our global operations. We believe business growth can only be sustained when pursuits of profit are balanced with social and environmental imperatives. For example, HCL’s impact on the communities where it operates, in the form of local job creation, is central to our definition of success.
About HCL Enterprise
At a time when India had a total of just 250 computers, Shiv Nadar, the founder of HCL, led a young team of eight people who passionately believed in the growth of the IT industry. That vision in 1976, born out of a Delhi “barsaati”, (akin to a garage start-up), resulted three and a half decades later into a global transformational technology enterprise.
Over the years, HCL witnessed many firsts which legitimized its status as a pioneer in modern computing. The most significant of these was the development of the first indigenous micro-computer in 1978 - at the same time as Apple and three years before IBM's PC. This micro-computer virtually gave birth to the Indian computer industry. The 80's saw HCL developing several know-hows in multiple areas of technology. HCL's in-depth knowledge of UNIX led to the development of a fine grained multi-processor UNIX in 1988 - three years ahead of Sun and HP.
HCL’s journey of 35 years has been truly transformational with the enterprise creating valuable Joint Ventures and alliances with marquee partners such as Hewlett Packard, Cisco, Perot Systems, Deutsche Bank and NEC Corporation, amongst others, to drive strategic growth.
After a strong focus on manufacturing for over two decades, HCL Technologies was spun off as the information technology and software services arm of the enterprise, with listing in 1999.
Presently, HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in). Over a period of time, both HCL Infosystems and HCL Technologies have emerged as institutions in their own right with HCL Technologies emerging as a leading player in the IT services sector.
Today, HCL is a $6.2 billion global behemoth with 90,000 professionals from diverse nationalities, operating from 31 countries - including over 500 points of presence in India alone. From designing India’s first PC at the same time as global IT peers in 1978, to working on the Boeing Dreamliner's airborne systems today, HCL has stayed a true pioneer of innovation and technology excellence. HCL’s range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products across a wide range of focused industry verticals.
For more information, please visit: www.hcl.com