TCS E-Mail Writting Sample Questions and Answers

About  TCS E-Mail Writting or Verbal ability test:

This is a simple test for about 10 mins. They will be given you a set of 10 keywords and you should frame a passage( within 100 words or 50 words).In this test applicants will be assessed based on the proper usage of the given keywords and grammar. Be careful of spelling mistakes and wrong punctuations.

Questions and answers

Question 1 : 

You are a part of corporate communication team in your company.  The working time period is revised as 8:30 am to 5:00 pm. Using the following phrases, write an email with a minimum of 70 words and a maximum of 100 words to the employees in your company informing the same.

Keywords:

by 30 minutes to avoid traffic - effect from next week - lunch duration-revised working time - reduced by 10 minutes-free breakfast-office will start earlier-till the end of rainy season-will be in effect.

Answer :

Dear All

We hereby announce a change in the work timings as 8.30 AM to 5.00 PM, with effect from next week, till the end of rainy season Which means, office hours would commence 30 mins earlier to cover up minimum 30 Mins extra time being spent during peak hour traffic during monsoons. Also, additional changes include reduction of lunch duration by 10 minutes & timings of free breakfast are now applicable from 7.30 AM to 8.30 AM only. Since request to each one of you to adhere to the new timings.

Have a nice day
Regards
Lead - Corporate Communications

Question 2 :

You are the project leader for a team of 20 members.  As the team members are not submitting the weekly time sheets regularly, you need to email them stressing the need to submit without fail.  Using the following phrases, write an email with a minimum of 70 words and a maximum of 100 words to your team members informing the same.  

Keywords:

can be accessed online-lead to loss of pay-every week-do not default-used to bill client-actual working hours-by friday-failure to adhere-time sheet filling application.

Dear All

It has been observed that many of you are not filling the timesheets on regular basis.  Let me tell you, filling up time sheets is the only way, to measure your hardwork, as long as you are working on this project. So please do not default on this.  More over, This is important for us to report it to our client, the actual amount of work done by each one of you in terms of number of hours per day, at the end of every week. 

Only on the basis of this, we can bill you all to the client, which is directly linked to you monthly salary.  In our words, it leads to loss of pay for any particular day, for which time sheet is not filled.
Please adhere to the company guidelines & fill the same on daily basis or atleast weekly basis.
Time sheet filling application is easily accessible in our intranet portal, which needs your login credentials.Please do the needful on regular basis.

Regards
Project Lead
 

Question 3 :

Keywords:

bring - camera - take pictures -successful completion - high tea - celebrations - security personnel - not in the working area - only in cafeteria -  orders to- much obliged

Sign in as Anna.

Answer:

Subject: Permission for photos in office premises.

Dear Mr. Jack,

I am writing in reference to the successful completion of my project for which i have arranged for high tea celebrations in the cafeteria. I would be much obliged if you will allow me to bring camera and take pictures only in the cafeteria (not in the working area).Kindly instruct the orders to the security personnel for the same.Thank you for your consideration.

Best Regards,
Anna

Question 4 : 

Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy explaining delay to the project.

Keywords:

Payment processing system – Schedule – 10th May (Friday) – Unexpected power outage – 3 days – Overall delay – 7 days – includes recovery of lost work – will not recur

Answer:

Dear Gill Roy,

The project “Payment processing system” was scheduled to be delivered on 10th May (Friday). However, due to an unexpected power outage in our offshore site for the past 3 days, work did not progress as expected. Also we lost a few of our works as backup systems did not come online.  Hence we are expecting an overall delay includes recovery of lost work in the delivery of the project for a maximum of 7 days within which our team will work on the issues. Apologies for the delay and we will ensure that the mistake will not recur in future again. 

Thanks and Regards 
Name