What we do
We start by working as a trusted advisor, analyzing our customers’ needs and identifying technology enhancements that will improve their business performance. We then create tailored solutions by drawing from a combination of technology from leading suppliers, along with proprietary software and a broad-based portfolio of professional services. Finally, we deliver the solution with expert implementation and ongoing technical support to ensure the highest level of customer satisfaction.
Our focus areas
Hospitality Solutions & Services
Retail Solutions & Services
Agilysys possesses extensive resources as one of the largest providers of innovative IT solutions, while still maintaining the personal “touch” of a small company. We deliver tailored solutions directly to customers in a variety of industries, including education, finance, government, healthcare, hospitality, manufacturing, retail and transportation.
Agilysys has a proven track record of creating innovative technology solutions that take advantage of the best available hardware, software and services, often in combination with proprietary software and services that are critical to the solution.
Knowledge, experience, success and reliability all lead to trust. As trusted advisors, Agilysys professionals build strong and lasting relationships with customers by fully comprehending their needs and identifying the technology to resolve their challenges. The value of what we do stems not only from our ability to analyze and advise, but also to deliver expert implementation and ongoing support. As our name suggests, we have the agility to move quickly to respond to immediate and complicated needs.
When our customers tell us what they value most from Agilysys, they cite the following key strengths:
Agility and Execution
Quick responsiveness. Effective solutions. Expert implementation. Outstanding results. We deliver the knowledge and tools needed to solve our customers’ challenges on a timely and cost-effective basis.
Technical Competency and Experience
Our employees are highly trained technical experts who evaluate, develop and implement solutions that are just right for the customer’s needs.
Expanded Range of Solutions
We continue to strategically expand our solutions to enhance the value we provide.
We foster strong and enduring relationships with our customers, which improve our ability to understand needs, provide solutions, and respond quickly.
As a leading IT solution provider, Agilysys has the scale, strong balance sheet and financial flexibility to allow us to be a more complete and permanent solution provider. Our customers know we will be here to serve their needs over the long term.
Agilysys Company History
Agilysys traces its roots to two companies formed in the mid-twentieth century: Standard Radio, formed in 1932, and Pioneer, founded in 1946. These two companies merged as an Ohio corporation in 1963 to create Pioneer-Standard Electronics, Inc. with its principal office in Cleveland.
While originally focused on electronic components distribution, the company grew to become a leading distributor in both electronic components and enterprise computer systems products and solutions. The company conducted an initial public offering in 1971 and commenced trading on the NASDAQ under the ticker symbol PIOS.
At the beginning of 2003, the company was structured into two divisions, the Computer Systems Division (CSD), which focused on the distribution and reselling of enterprise computer systems products and solutions, and the Industrial Electronics Division (IED), which focused on the distribution of electronic components. Each division represented approximately one-half of the company’s total revenues.
In February 2003, the company sold the IED and announced a strategic transformation to focus solely on its enterprise computer solutions business. The proceeds from the sale increased the company’s financial flexibility and were used to reduce debt and fund growth of the company’s enterprise computer solutions business, both organically and through acquisition.
In September 2003, shareholders of the company approved the renaming of Pioneer-Standard Electronics to Agilysys, Inc., a combination of “agile” and “systems,” which better reflects a technology solutions organization that delivers tools, knowledge and value to its customers.
From 2003 through 2006, Agilysys made a series of acquisitions broadening its IT solutions offering, and additionally, positioning it as a leading source for technology solutions in the retail and hospitality industries. In 2006, the company moved its headquarters from Cleveland to Boca Raton, Fla.
In 2007, the company divested its computer systems distribution business to focus exclusively on being a leading provider of innovative IT solutions.
In 2008, the company announced that it was relocating its headquarters from Boca Raton, Fla. back to Cleveland, where it maintains its executive offices.
Today, Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries. The Company specializes in market-leading point-of-sale, property management, inventory & procurement and mobile & wireless solutions that are designed to streamline operations, improve efficiency and enhance the consumer’s experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums, cruise lines, grocery stores, convenience stores, general & specialty retail businesses and partners. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong.